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General

I am experiencing a technical issue
How do I delete cache and cookies?
Why can't I upgrade the software?
I get an error message when trying to open a game in the casino
Please can you explain some commonly used firewall terms?
What if I have connection problems after an upgrade?
How do I fix any problems I’m having connecting after an upgrade?
What about different operating systems?
What if I am having first-time connection problems?
My game crashed and now my bonus/winnings rounds are gone. What do I do now?
Am I likely to have a hardware firewall?
How do I install a digital certificate?
What port does the casino application use?
What protocol does the casino application use?
My funds are not back in my account after playing in the Casino
How do I uninstall then reinstall?
What are ports?
What is a firewall?
What is an IP address?
What is a protocol?
What is the minimum system requirements needed to play?

What protocol does the casino application use?

We use the TCP/IP protocol.